WHAT’S INCLUDED?

What’s included in each slumber station?
Each slumber station comes with a themed A-frame tent made from high-quality fabric, a hypoallergenic twin air mattress, freshly laundered sheets, a soft top blanket, a tray table, lantern, fairy lights, and decorative bunting or garland.

Do you handle setup and cleanup?
Yes! We deliver, set up, style, and return to pack everything up. All you have to do is enjoy the celebration—no stress, no mess.

When is payment required?
A non-refundable $200 deposit is required to reserve your party date. The remaining balance is due 3 days before your setup. If the balance isn’t paid on time, your party may be cancelled.

We accept Venmo, Zelle, credit cards, and cash.

How much space is needed?
Each tent setup requires at least 84” x 48” of space, including the tray placed in front. We’re happy to arrange the tents in a layout that works best for your room—just let us know your available space!HOW ARE

Are the furnishings cleaned after each party?
Absolutely! All bedding and materials are thoroughly washed and disinfected after every party, following CDC guidelines to ensure a safe and clean experience for every guest.

Are pillows provided?
We provide decorative pillows to style each tent, but for hygienic reasons, we do not supply sleeping pillows. We recommend that each guest brings their own pillow to sleep on for comfort and cleanliness..

What is the hire period?
Our standard delivery and setup window is between 8:00 AM and 12:00 PM (or a pre-arranged time). Setup typically takes 1.5 to 3.5 hours depending on the party size. Pickup is scheduled for no later than 12:00 PM the following day.

What is the cancellation policy?
Cancellations must be made at least 14 days in advance to receive a refund of any payments made—excluding the $200 non-refundable deposit.

If you need to reschedule your event, we require at least 7 days’ notice. Date changes are subject to availability, and $100 of your original deposit will be applied to the new date..

WHAT ARE THE TERMS AND CONDITIONS?

Please See Below

Book Party

TERMS AND CONDITIONS

Terms & Conditions

Booking & Payment

A non-refundable $200 deposit is required at the time of booking to secure your date.
The remaining balance is due 72 hours prior to the event. If payment is not received on time, your party may be cancelled.
A non-refundable $65 delivery/setup fee applies to all party locations. (Delivery/setup fees for Bell Tent bookings may vary based on location and time required.)

Changes & Cancellations

To request a change of date, a minimum of 7 days’ notice is required. Date changes are subject to availability.
We do not offer refunds for:
- Changes in guest count
- Inadequate space for setup
- Cancellations for any reason

Once equipment is reserved, it becomes unavailable for other bookings.

Apartments & Hotels

For apartment setups above the first floor, an additional $100 deposit is required due to elevator/stair restrictions.
For hotel setups, an additional $150 non-refundable deposit is required at the time of booking.

Hire Period & Setup

Standard hire is for up to 72 hours, unless otherwise agreed.
Setup typically occurs between 8:00 AM and 12:00 PM on the event date and takes 1.5 to 3.5 hours, depending on party size.
Pickup is by 12:00 PM the following day. If equipment is unavailable for pickup at that time, additional charges may apply based on daily rental rates.

Delivery & Access

The hirer must be present to accept delivery and provide access to the setup location.
"No Contact" setups are required—no one should be in the room during setup. You’ll be invited for a “First Look” once setup is complete.
All furniture, clutter, and debris must be removed from the setup area in advance. Our team does not move furniture or clean before or after setup.

Condition & Responsibility

You are responsible for checking the equipment upon delivery and reporting any damage or missing items immediately. Reports made after the event will not be accepted.
You are liable for any damage, loss, or excessive mess, and replacement or cleaning costs will be discussed at pickup.

Equipment Use Guidelines

To keep everything in perfect condition:

No eating or drinking inside the tents. Use the provided breakfast trays instead.
No markers, paint, slime, or gum—these can stain fabrics and incur damage fees.
No pets on or near the equipment.
Decorative pillows are provided, but sleeping pillows are not—guests should bring their own.

Health & Safety

All equipment is thoroughly cleaned and disinfected after each use, following CDC guidelines.
We reserve the right to cancel setup upon arrival if the space is unsafe or unsanitary. No refunds will be issued in such cases.

Liability

Tentastic Parties is not responsible for any injury, loss, or damage to persons or property during the rental period. Customers are responsible for ensuring a safe environment and keeping all equipment free from hazards like open flames or smoking.